Month: February 2011

How to Set Up Tracking Software

There are a lot of different software out there to choose from, but Google’s is the most common and it’s also free. So, let’s start off by learning how to use Google Analytics to track visitor behavior.

http://analytics.google.com

If you don’t already have a Google account, sign up for one now. If you already have one (through Gmail or Blogger,) sign into your account.

If it’s your first time, Google will present you with a brief tutorial of their system. Go through the system the tutorial to get a feel for how the system works.

Once you’re at the main analytics page, click “Add a Website” to get started.

Follow the on screen instructions to install analytics. After giving it the domain you want to track, Analytics will give you a snippet of code that needs to be placed on your website.

If you’re building the site yourself in Dreameaver, XSitePro or through another editor, just paste that snippet of code before the </body> tag at the bottom of the page.

Make sure you put the code on the bottom of every single page of your site, not just on the home page. This will allow you to get data for your entire site rather than just one page.

Once you’ve setup the code, go back to Google Analytics. Click “edit” next to your newly setup site profile.

At the top of the page, Analytics will say “Tracking Not Installed.” Next to it will be a refresh button. Click the refresh button.

If Analytics now tells you that tracking is installed, that means everything is working properly and Analytics is now gathering data.

If it still tells you it’s not installed, wait a couple hours and try again. If it’s still not working, any number of things could have gone wrong:

– Was the domain typed correctly throughout the whole process?

– Was the code copied in its entirety?

– Was the edited HTML file uploaded, not just edited?

Back trace your steps and make sure you did everything right. If all else fails, try just re-uploading your files and hit refresh again.

The Basics of Using Google Analytics

When you get to the Google Analytics results screen, you have quite a lot of options to choose from.

Date Range Selector

One of the most important things to learn is how to use the date range selector. This tells Google what period of time to look in when it gives you data.

If you want to see all the data from all the traffic you’ve ever gotten, you can do that. If you want to just see last week’s data, you can do that too. Just select the dates.

Main Data Screen

The main data screen is the data that’s centered, taking up the most space. Analytics separates its data into different modules that you can easily take in.

The Left Sidebar

On the left sidebar is where you choose what kind of data you want to see. You’re presented with options like Visitors, Traffic Sources, Dashboard, etc.

Each link should be pretty self-explanatory. Just click your way through and see what you can learn about your visitors in each of the subsections.

Once Analytics is setup, all you really need to do is come back to Analytics and find whatever data you want, whenever you want. It’s generally a good idea to check your stats at least once a week.

Tracking With  Piwik

If you’d rather not use Google Analytics, another great choice is Piwik.

Piwik is free and open source. Rather than being web hosted, you download the software and install it on your own server.

Piwik offers about the same functionality as Google Analytics, with the downside that it’s harder to setup and the upside of not having your data on anyone else’s systems. The choice of which to use is yours.

Understanding Website Analytics

How to Get Started with Testing and Tracking

Testing and tracking are two skills any online marketer or business owner needs to learn if they want to succeed.

What Tracking is and Why It’s Important

Tracking can be put simply as “understanding how your visitors behave.”

By properly tracking your user behavior, you can learn a lot about how people interact with your site. You’ll learn things like …

  • How many people come to your website
  • Which pages people read carefully and which pages they just leave
  • Where people come to your website from
  • How many of them buy, how many of them click through
  • Which of your newsletter sign-up boxes actually work
  • Etc.

If you want to build a great website that generates real money, understanding how your customers behave is crucial. That’s what tracking allows you to do.

What Should You Be Tracking?

There are a lot of things you should be tracking. Here are some of the most important factors, what they are and why they’re important.

Website Traffic – This is the most basic metric that every webmaster should know. How many people are coming to your website? Ideally, this number should be going up over time.

Page views – How many page views do you have? This number is less important than your visitor number, but, if you plan on using advertising as a way to make money, you want to work on increasing your page count.

Simple tactics like splitting your articles into 3 pages where they click “next” to continue can double your page count and thereby double your revenue.

Traffic Sources – Do people type in your URL in their domain bar and land on your site? Or do they find you via search engines? Does most of your traffic come from Google, Yahoo or MSN? Perhaps most people really just come from 3 referring sites?

The data may surprise you. For example, if you’ve built a brand for yourself from speaking, most people may actually already know about you by the time they land. Your SEO strategy may not be nearly as important as your public speaking strategy.

Or, you might find that 90% of your traffic comes from Yahoo. Sure, they have ten times less traffic less than Google, but if you’re ranked top 3 in Yahoo and on page 4 in Google, it only makes sense that Yahoo will bring you most of your traffic.

By knowing where most of your traffic comes from, you’ll be able to better spend your time on increasing things that are already working rather than spin your wheels trying to get things that aren’t working to work.

What People Type In to Get To Your Site – Often time’s your site will be ranked for keywords that you would have never expected. The keywords people type in to get to your site may be completely different than keywords you were optimizing for.

Most tracking software will be able to tell you what people actually typed into search engines to get to your site. You should review this list periodically to see if you can find any “gems” of keywords to intentionally target in the future

Opt In Rates – Out of every 100 people who land on your website, how many sign up?

Your newsletter is one of the most important assets to your business. Most people won’t buy the first time they land on your site. Instead, they buy as they build more and more trust for you over time. Having a newsletter allows you to stay in touch with your visitors over the course of weeks, months and years rather than just the one time they land on your site.

Tracking and optimizing your opt in rates can help you exponentially grow your business.

Conversion Rates – Out of every 100 visitors, how many people actually pull out their credit cards and buy?

Naturally this is a number you want to test and improve as much as possible. If you can get a 1% conversion to a 2% conversion, you’ve doubled your income without having to double your traffic.

What Country Your Visitors Are From – You might be surprised. Often times traffic comes from a combination of the U.S. and Europe, though occasionally you’ll have a website where most of your traffic comes from other countries.

For example, a PDF Search site was originally built for random internet users who wanted to find documents. Its site owner discovered however, that the site was being used primarily by students in India to find sources for research papers.

Once he knew that, he was able to cater his site even more for his audience and improve his income.

Wouldn’t you love to increase your income by tweaking your site? Make sure you learn more about Advanced Web Metrics with Google Analytics.

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